Subscription, Billing & Cancellation Policy

1) Plans, recurring charges & billing timing

• Auto-renewal: Subscriptions automatically renew each billing interval (e.g., monthly/annual) until you cancel.
• When you are charged: Unless stated otherwise at checkout, charges are billed in advance at the start of each subscription period.
• What you pay: The price, billing interval, and any applicable taxes/fees are shown on the checkout page and the final confirmation step before you place the order (including the recurring amount and renewal timing) as required under the Act on Specified Commercial Transactions (Act No. 57 of June 4, 1976).

2) Trials (if offered)

If a free trial or discounted introductory period is offered, the trial length and the date your paid subscription starts will be clearly displayed before purchase. Unless you cancel before the trial ends, you will be charged automatically when the paid period begins.

3) Payment methods

Available payment methods and payment timing are shown during checkout. By subscribing, you authorize us (and our payment processor) to charge your selected method for recurring fees until cancellation.

4) Cancellation

• How to cancel: Use the in-account billing settings (if available) or contact us at [email protected].
• When cancellation takes effect: Unless stated otherwise at the time of cancellation, access continues until the end of the then-current paid period and the subscription will not renew.
• Cutoff: To avoid the next renewal charge, cancel before the renewal date/time shown in your account or confirmation email.

5) Refunds

Unless we explicitly state otherwise at checkout or in a written offer, subscription fees are non-refundable (including for partial periods). We will provide refunds where required by applicable law. This policy does not limit any mandatory consumer protections under the Consumer Contract Act (Act No. 61 of May 12, 2000).

6) Plan changes, price changes & failed payments

• Plan changes: Upgrade/downgrade options and whether charges are prorated or applied at the next renewal are shown at the time you change plans.
• Price changes: If we change recurring prices, we will provide notice and apply the new price from the next renewal unless stated otherwise.
• Failed payments: If a payment fails, we may retry the charge, request updated payment details, and/or suspend access after reasonable attempts. Any restoration of access may depend on successful payment.

We avoid misleading representations about pricing or conditions in accordance with the Act against Unjustifiable Premiums and Misleading Representations (Act No. 134 of 1962).